RealSigns Fulfillment and Privacy Policy

Order Fulfillment

Delivery Policy

We strive to process and ship all orders within [X] business days of receiving payment. Orders placed on weekends or holidays will be processed the next business day. Delivery times may vary based on your location and the shipping method selected at checkout. You will receive a tracking number via email once your order has shipped.

Return Policy

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at office@realsigns.co or (818) 570-8507 with details of the product and the defect. You can send the item you consider defective to:

RealSigns
15500 Erwin St Unit 1077
Van Nuys, CA 91411

Upon receipt of the returned product, we will fully examine it and notify you via email, within a reasonable period, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

Refund Policy

All sales are final. We do not offer refunds for any purchases unless the product is defective. If you receive a defective item, please refer to our return policy for instructions on how to proceed.

Cancellation Policy

Subscriptions or reservations can be canceled under the following conditions:

  • Cancellations must be made at least [X] days before the renewal date.

  • To cancel your subscription or reservation, please contact our support team at office@realsigns.co or (818) 570-8507.

Privacy Policy

Data Collection

We collect personal information that you provide to us, such as your name, address, email address, and payment information, when you make a purchase or create an account on our website. This information is used solely for order processing, fulfillment, and customer service.

Data Usage

Your personal information is used to:

  • Process and fulfill your orders

  • Communicate with you regarding your orders and provide customer support

  • Improve our services and website

  • Comply with legal requirements

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your payment information is processed securely through [payment processor] and is not stored on our servers. Our website uses HTTPS to ensure secure communication.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to fulfill your order, such as sharing your address with shipping companies. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Compliance with PCI Standards

Our website complies with the Payment Card Industry Data Security Standard (PCI DSS). This ensures that your payment information is handled safely and securely when making a transaction on our site.

Contact Information

If you have any questions regarding our fulfillment policies or privacy practices, please contact us at:

  • Email: office@realsigns.co

  • Phone: (818) 570-8507

Updates to This Policy

We may update our fulfillment and privacy policy from time to time. Any changes will be posted on this page, and we will notify you via email if the changes are significant.